High praise for Birch Green


Birch Green is proud of its reputation, but nothing is more important to us than hearing from our residents themselves.

Recently, Birch Green took part in the national Your Care Rating Survey, carried out by the respected organisation Ipsos MORI across 21 care homes in the UK.

We are delighted to report that Birch Green received glowing feedback from our residents, which exceeded the national average in eight of the criteria including five areas at 100 per cent.

The areas of 100 per cent satisfaction in the survey were; taking part in activities and hobbies, having visitors when they wanted to, having access to a pleasant garden or outdoor area, a clean and tidy home and a safe and secure place to live. 

your care rating

The Your Care Rating system has been established so that all residents living within a care home are given the opportunity to provide views and feedback via an independent, confidential and standardised annual survey.

While the feedback is very positive, we do not rest on our laurels, and continually strive to improve our services. This is just one way of listening to residents and for them to help shape the service going forward.

 

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Rose Garden anniversary

Last week we marked the first anniversary of our popular Rose Garden here at Birch Green.

The garden, a lovingly-tendered and peaceful place, is enjoyed by residents, their families and staff alike, and we’re all looking forward to getting many more years of enjoyment from it.

Birch Green ‘Namaste room’ brings innovation to care

This week is Dementia Awareness Week, the Alzheimer’s Society’s annual awareness-raising campaign.

 

At Birch Green we are marking the week – and the recent Dying Matters Awareness Week, a national campaign to encourage people to talk openly about dying, death and bereavement – with a number of activities.

 

We have been celebrating life and the importance of putting people first and not the difficulties they may experience.

 

The Alzheimer’s Society tells us that there are 800,000 people with dementia in the UK, set to rise to one million by 2021.

 

Birch Green and its residents and staff have so much to celebrate, and we have been focussing on remembering and enjoying life, whilst advance care planning for what we want to do until the end of life.

 

Our brand new ‘Namaste Room,’ is now open, designed specifically to care for those with severe dementia.

 

The Namaste concept is a Hindu term meaning ‘to honour the spirit within’ and looks to remove the isolation surrounding residents who have reached an advanced stage of the condition.

 

The room has been decorated to bring residents a sense of calm, and somewhere to feel soothed and comfortable with specialist care from staff who have been trained in this highly specialist field.

 

This special place will be a valuable addition to the care home and is already being used with good positive outcomes. Pictured is Liz Johnson, dementia champion.

 

Meanwhile, we celebrated the first anniversary of the special Rose Garden of Remembrance, first opened during last year’s Dying Matters Awareness Week, and the achievement of the Gold Standard Framework for End of Life Care.

 

The garden (pictured) was established to provide a comforting area for people to use to remember their loved ones.

Dress down day raises smiles at Birch Green

Staff at Skelmersdale’s Birch Green Care Home dressed down for the day recently to mark a different kind of celebration.

 

National Wear Your Pyjamas to Work day is celebrated around the world as one of the more unusual national ‘days.’

 

Birch Green got in on the act with staff including Karen House, Lifestyle Coordinator, wearing their favourite pyjamas for the day, raising smiles among the residents.

Glittering evening for Birch Green

Representatives from Birch Green Care Home stood shoulder to shoulder with the industry’s great and good at a recent awards celebration.

 

The team, including general manager Catherine Shawarby, also met with celebrity dancer Anton Du Beke when they attended the Great British Care Awards held recently (pictured).

 

The Birch Green team were shortlisted for the ‘Putting People First’ award in the  Great British Care Awards’ national final after being finalists at last year’s regional awards

 

A glittering event was held at the Grosvenor House Hotel, Park Lane, London, for the announcement of the winners.

 

While the Birch Green representatives did not win a national award, a great evening was had by all who attended – Karen House, Bernadette Forshaw and Emma Nelson.

 

The event included a champagne reception, gourmet dinner and awards presentation by Anton Du Beke.

 

Catherine Shawarby said: “Making it to the national finals was an incredible achievement for everyone involved.

 

“It was great to represent Birch Green and the whole Springhill Care Group at the awards, and meeting Anton was a real treat for everyone.”

 

To view our photo album from the care awards on our facebook page click here 

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Contact Us

Contact: General Manager - Phillippa McGrath

Birch Green Care Centre
Ivydale, Birch Green
Skelmersdale, Lancashire WN8 6RS

Tel: 01695 50916
Fax: 01695 51301
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call Us: 01695 50916

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Care Homes & Services

 

Click HERE for Birch Green Care Home’s individual survey results on yourcarerating.org


 

Review us HERE on carehome.co.uk