Six steps take staff to another level



Eight members of staff at Birch Green have started the Six Steps NHS End of Life Care Programme aimed at improving quality of life for older people.

 

The steps taken by colleagues at the home cover areas including discussions with individuals, assessment of needs, co-ordination between agencies, delivery in different settings, care during the last days and support for relatives.

 

A number of agencies have already endorsed the programme and action taken by Birch Green staff including the Queenscourt Hospice, Southport.

 

Birch Green general manager Carol Nickeas said: “We think it is important for our staff to acquire further knowledge in the field of end-of-life care in an ongoing way, and this programme provides that in a relevant manner.

 

“We are always trying to improve the quality of life of our residents and this is another way of us achieving that on their behalf.”

 

The Six Steps programme sets out to ‘bring about a step change in access to high quality care for all people approaching the end of life.’

 

The programme supports social care staff to provide consistent care in all settings whether at home, care home, hospital or a hospice.

Birch Green has been awarded a number of prestigious awards, including the NHS-backed ‘Gold Standards Framework’ (GSF) for which it received 'excellent' in five of the standards.

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Contact: General Manager - Phillippa McGrath

Birch Green Care Centre
Ivydale, Birch Green
Skelmersdale, Lancashire WN8 6RS

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