High praise for Birch Green


Birch Green is proud of its reputation, but nothing is more important to us than hearing from our residents themselves.

Recently, Birch Green took part in the national Your Care Rating Survey, carried out by the respected organisation Ipsos MORI across 21 care homes in the UK.

We are delighted to report that Birch Green received glowing feedback from our residents, which exceeded the national average in eight of the criteria including five areas at 100 per cent.

The areas of 100 per cent satisfaction in the survey were; taking part in activities and hobbies, having visitors when they wanted to, having access to a pleasant garden or outdoor area, a clean and tidy home and a safe and secure place to live. 

your care rating

The Your Care Rating system has been established so that all residents living within a care home are given the opportunity to provide views and feedback via an independent, confidential and standardised annual survey.

While the feedback is very positive, we do not rest on our laurels, and continually strive to improve our services. This is just one way of listening to residents and for them to help shape the service going forward.

 

Attachments:
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Download this file (BGCH Your Care Rating.pdf)BGCH Your Care Rating.pdf 211 kB

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Contact Us

Contact: General Manager - Phillippa McGrath

Birch Green Care Centre
Ivydale, Birch Green
Skelmersdale, Lancashire WN8 6RS

Tel: 01695 50916
Fax: 01695 51301
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call Us: 01695 50916

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Care Homes & Services

 

Click HERE for Birch Green Care Home’s individual survey results on yourcarerating.org


 

Review us HERE on carehome.co.uk